Shipping Policy

At WHITE PANDA, we aim to provide fast and reliable shipping to ensure you receive your orders on time. Please read our shipping policy to understand how we process and deliver your orders.

1. Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive a confirmation email with tracking details once your order is shipped.

2. Shipping Rates & Delivery Time

We offer the following shipping options:

Note: Delivery times may vary based on your location and external factors such as customs delays or carrier disruptions.

3. Shipping Locations

We currently ship to [List of Countries or Regions You Ship To]. If your location is not listed, please contact us for assistance.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided link.

5. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact our support team at support@whitepanda.live.

• If a package is lost in transit, we will work with the carrier to resolve the issue.

6. Customs, Duties & Taxes

• For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer.

• Please check with your local customs office for more information.

7. Incorrect Shipping Address

• Ensure your shipping address is correct before placing an order.

• We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions about our shipping policy, feel free to reach out:

📧 Email: support@whitepanda.live

Thank you for shopping with WHITE PANDA!