Terms and conditions

Terms and Conditions

Last Updated: [24/03/2025]

Welcome to WHITE PANDA! By accessing our website ([https://whitepanda.live/]) and using our services, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using our platform.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have obtained parental consent.

  • We reserve the right to modify, update, or discontinue any part of our website, products, or services at any time.

  • Any violation of these terms may result in the termination of access to our website and services.

2. Products & Orders

  • All products listed on our website are subject to availability.

  • We strive to provide accurate product descriptions and images, but slight variations may occur.

  • WHITE PANDA reserves the right to cancel or refuse orders due to pricing errors, stock issues, or suspected fraudulent activity.

  • Once an order is placed, modifications or cancellations can only be made within [Insert Timeframe], provided the order has not been processed.

3. Pricing & Payments

  • Prices are listed in [Insert Currency] and are subject to change without prior notice.

  • We accept payments via [List Payment Methods].

  • Orders will only be processed after successful payment confirmation.

  • Customers are responsible for any additional charges such as customs duties, taxes, or import fees applicable in their country.

4. Shipping & Delivery

  • Orders are typically processed within [Insert Processing Time] business days.

  • Estimated delivery times vary depending on the shipping method chosen at checkout.

  • WHITE PANDA is not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.

  • Customers must provide accurate shipping details. WHITE PANDA is not liable for orders lost due to incorrect addresses provided by customers.

For more details, refer to our Shipping Policy.

5. Returns & Refunds

  • Returns are accepted within [Insert Return Period] days of delivery, provided that the items are unused, undamaged, and in their original packaging.

  • Refunds are processed only after we receive and inspect the returned item.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Non-returnable items include final sale products, personalized/custom-made items, and hygiene-related products.

For more details, visit our Refund & Return Policy.

6. Warranty & Liability

  • WHITE PANDA does not provide warranties beyond those offered by the product manufacturer (if applicable).

  • We are not responsible for damages, injuries, or losses resulting from improper use of our products.

  • Our total liability for any claim related to our products or services shall not exceed the total amount paid for the product.

7. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of WHITE PANDA and is protected under copyright laws.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.

  • Please review our Privacy Policy to understand how we collect, use, and protect your data.

9. Governing Law

  • These Terms and Conditions are governed by and interpreted under the laws of [Insert Country/State].

  • Any disputes arising from these terms will be resolved in the courts of [Insert Jurisdiction].

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

📧 Email: support@whitepanda.live

Thank you for choosing WHITE PANDA!